Internet Gag: Idea and Vodafone cellular recharge systems offline in Kashmir

‘Subscribers disappointed as Recharge facility vanishes from markets’


Gowhar Nazir

Srinagar, Dec 19 (Kashmir Glacier): The restoration of postpaid mobile phone services are yet to provide any sigh of relief to thousands of Idea and Vodafone postpaid cellular services users in Kashmir, who are unable to recharge their numbers due to ongoing internet gag and non-availability of recharge in the market.

The prolonged internet gag in Kashmir has left most of the recharge outlets defunct as some telecom companies has not chalked out any way to tackle the issue. The recent recharge suspension of idea and Vodafone cellular services has left about 20 percent of valley subscribers disconnected due to recharge unavailability.

The users of cellular companies including Vodafone and Idea have been facing tremendous hardships in absence of recharge. “I visited almost every recharge point in Srinagar from last Monday, but the recharge was not available there,” Tahir Dar, an idea subscriber told Kashmir Glacier.

He added that the consumers were easily recharging their mobile phones after accessing the internet, but since the services are continuously suspended, it has become difficult for them to recharge their telephony.

Many of the consumers stated that they managed to recharge their phones from outside Kashmir.  “After making failed attempts to recharge my mobile number, I asked my friend, who is studying in New Delhi to recharge my idea number,” Tawseef Ahmad Baba, another idea user from Kashmir said.

The people running the recharge points too are facing hardships as the lack of recharge is depriving them from carrying out businesses. “We tried hard to make the recharge available, but all in vein,” Adil Ahmad Kawa, one of Recharge point owner said, adding that the rush of subscribers remained high in the month of October, 2019 when recharge was available at his shop, but now the recharge facility services has been suspended in valley due to unknown reasons by Idea cellular and Vodafone Tele Services.” (Kashmir Glacier)


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